The impact of leadership mindset on culture
Leadership mindset has an undeniable impact on an organization’s culture. Managing Partner at PKA, Luzita Kennedy, affirms that Hartley’s experience illustrates the benefit of working for a higher purpose.
“I’ve observed time and again that when executives or leaders are focused on self and what they want to do, rather than considering the greater good, the organization suffers as a result. Conversely, when leaders exhibit more inclusive mindsets, traits and behaviours, they feel a sense of purpose and personal satisfaction, which positively influences organizational culture,” she explains.
Hartley adds that being intentional about his journey as a leader and being mindful of the impact leadership can have on organizational culture led to a tremendously satisfying career. “In healthcare, when you give your all as a leader, your team benefits and most importantly, patients benefit,” he beams.
Hartley observes that any improvements you generate in the system as a healthcare leader, or a leader in any industry, always involve behavioural change. “The business of a leader is creating the vision of what it is you’re trying to do, and then moving people from where they currently are, to where they need to go to achieve that vision,” he says.
Hartley explains that he joined PKA, because he believes it is the leading business in the country at working alongside executives and providing them with the insight and support they need to affect cultural and organizational change.
“A time-motion study conducted by McGill found that the Jewish General Hospital CEO made a decision every eight minutes. I think it’s pretty typical for leaders in healthcare and other big corporations. That kind of stress is just what you have to deal with. As a consultant with PKA, I have the time to reflect and use 35 years of experience as a leader in healthcare to support executives who are making decisions every eight minutes. It’s a remarkable opportunity for me, and I wish I’d done it sooner,” says Hartley.